FAQ

Due to covid, international fights, thus shipments, get delayed. Only once in a month or two  – when a new flight is announced – we’ve been able to send parcels. If you are ok with this uncertain shipment, please proceed.  

Shipping: 

We ship by Mongol Post (mongolpost.mn).  After shipment it takes 3-5 weeks to USA, up to 5 weeks to Canada, 2-4 weeks to Europe. This is average time. In few cases it takes shorter or slightly longer times, like during Christmas.

Returns:

In 30 days the product can be returned if in unused condition. You must return in original packaging. The customer will be responsible for return shipment.